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I don't feel confident about purchasing online?

We still enjoy providing good old fashion customer service. Please fill out the contact form and we can contact you, and discuss your concerns. If you prefer, we can process your order manually.

How do I know if it will fit my bed?

All our headboards are made to order so we can make them especially to fit your bed. The headboard bolt positions are standardised in New Zealand. If you have a bed from overseas or a custom bed please contact us.

My bed doesn't have any headboard bolts?

You can source the bolts from your local bed retailer. Otherwise you can go to your local hardware store and purchase some bolts and washers. You will need to work out whether your nuts inserts in your bed base have a metric thread(M8) or an imperial thread(5/16).

Will a King size headboard fit on a queen bed? I like a wider headboard.

The fixings for Double, Queen, King, Super King and California kings are a standard width, so you can order a larger headboard for your bed.

I have lights above my bed, can my headboard be made lower?

Yes, when you order you can select the height of your headboard.

How do I select a fabric?

The best method is to go to a furniture store and find a fabric that you like. Most furniture and curtain stores have fabric waterfalls(samples) that you can select from. Click here to find out more...

If you live in Auckland you can visit the Warwick showrooms: 12 Apollo Drive, Mairangi Bay or 33 Bath Street, Parnell

How long does it take?

It generally takes about 3 weeks depending on the availability of the fabric you have selected. We can confirm delivery times once a fabric has been selected.

How do I pay?

Payment can be done online using your credit card or through our Paypal account.

For manual transactions you can pay by direct credit. We require payment before your headboard is dispatched.

Our bank account details are as follows:  BILLI BANKS LIMITED   Bank A/C ####

In New Zealand bed manufacturers use a standard headboard bolt layout on their beds